Packages are generally dispatched within 1-2 days after receipt of payment and are shipped with a tracking number via couriers FedEx, UPS, TNT and DPD. To extended areas forges are shipped via regular post, therefore shipping might be slower.
Boxes are amply sized and your items are well-protected.
Buyer held responsibility for custom duties. Devil-forge dos not held any responsibility from custom duties. Customer pay as only for product and shipping but not custom duties.
Shipping time to the USA, Canada takes 5-8 business days.
Shipping time to European union about 2-7 business days (depending on buyers location).
Shipping time to the other countries: 5-12 business days.
We reserve the right to change the product labelling if deemed necessary, although the product specification remains the same.
Devil-forge cannot be held responsible for any damage caused by use of gas forges, gas furnaces, gas burners that is different than advised in the instructions for use. With purchasing our products, the buyer declares: to have read the order-information and terms and shipping information carefully and to have understood it.
Devil-forge cannot be held responsible for orders that have not arrived due to:
If the address detail you give is incorrect in any aspect. Customs delaying shipment.
Devil-forge held responsibility for orders that have not arrived due to:
Loss of the product by postal or couriers’ services.
If your product was damaged, we will not held responsibility. We will be responsible if you ask us for insurance before we ship the product!
We don’t give discounts to discounted items.
REFUNDS & RETURNS
Furthermore, refunds or re-shipping because of incorrect address detail given, will not be possible until the shipment is returned to us, which can take up to 8 weeks. Buyer pays for reshipping.
Devil-forge held responsibility (IF PRODUCT WAS INSURED) for damage done to the product by postal services or other third parties.
If you want your shipment insured be sure and ask that it be added to the shipping costs.
Your personal details will be handled securely to ensure confidentiality. Your personal details (order details, delivery details and payment details) are necessary for handling the orders and deliveries with precision.