Shipping & Handling
We ship twice a week. 95% of gas forges are shipped via couriers UPS, TNT and DPD. 5% of forges are shipped via regular post to extended areas, therefore shipping might be slower. Small packages such as 1 burner are shipped via regular post, therefore delivery is slower. If you want to receive Your package faster You can pay extra.
Shipping time to USA about 14-25 business days (if we shipping with regular Air mail priority) We can suggest express shipping contact us for price, European union about 7-14 business days (depending off buyer location).
For large orders, contact us for discounts!
Buyer held responsibility for custom duties. Devil-forge dos not held any responsibility from custom duties. Customer pay as only for product and shipping but not custom duties.
We reserve the right to change the product labeling if deemed necessary, although the product specification remains the same.
Devil-forge cannot be held responsible for any damage caused by use of gas forges, gas furnaces, gas burners that is different than advised in the instructions for use.
With purchasing our products, the buyer declares:
To have read the order-information and terms and shipping info carefully and to have understood it.
Devil-forge cannot be held responsible for orders that have not arrived due to:
If the address detail you give is incorrect in any respect. Customs delaying shipment.
Devil-forge held responsibility for orders that have not arrived due to:
Loss of the product by postal services.
If you product was damaged we will not held responsibility. We will be responsible if you ask us for insurance before we shipp the product!
We don’t give discounts to discount items!